SHIPPED 2025

Shiftly

Shiftly is a mobile platform designed to connect students with local restaurants for 2-6 hour gig jobs. By bridging the gap between students seeking extra income between busy schedules and businesses needing reliable, on-demand staff, Shiftly simplifies hiring and makes gig work hassle-free while fostering a connection between students and their local communities.

Context

Boston, MA / Remote

February 2025- September 2025

Contribution

Product Designer

Collaborators

Ryo Nambara - Co-founder/ CEO

Sarah Annis - Co-founder/ CFO

Skills

Visual Design

Design System

Prototyping

+150

Sign-up lists on mailing list

+25

Active Members gained

5

Businesses as clients

PROBLEM

Missed Part-time opportunity

Before defining the product direction, I mapped where managers and hourly teams lost context: schedule changes lived in one place, availability in another, and confirmations were handled manually after the fact.

Fragmented scheduling

Managers relied on disconnected tools to build rosters, swap shifts, and track availability.

Low team visibility

Workers often discovered late shift postings, which made shift schedyule unclear.

Manual follow-up

Every change created another message thread, confirmation loop, or last-minute clarification.

OPPORTUNITIES

I broke down the porblem to solve with three main feature areas for the MVP

Based on the potential opportunites from the market research, I maped this to several features focused on personalization:

Track your shifts and get rewards

Database to track shifts automatically, tracking your payments as well as perks to redeem with local businesses.

Filtered shifts

Filter allows the users to find the part time shift that fits their schedule

CORE USER JOURNEY

I broke down the porblem to solve with four main feature areas for the MVP

Based on the potential opportunites from the market research, I maped this to several features focused on personalization:

EARLY EARLY CONCEPT

I created the first MVP and received some feedbacks

First MVP with the potential flow of job input for the users before browsing through maps

Most of the users provided feedback that the user flow of setting up the account was too tedious

EARLY CONCEPT

I brainstormed the two main features that would solve the problem of better fitness plans

Tracking your shifts and perks

Track your upcoming shifts and gain perks from attending the shifts

Filtered shifts

Quick filter allows users to filter out and find the jobs that are near them efficiently.

SOLUTION

Create an efficient job profile to find your best shift

Customized Profile

Designed sign up page to manually customize your resume, skills and experiences efficiently

Claim a shift by a pin

Students filter by "can I get there after class." The students can filter out shifts based on the distance and schedule preferred.

Efficient shift search

Discovery page allows user to see the role and requirements in detail

Track shifts and earn Perks

Students can track their shift schedules and revenue. The perks and reviews earned from the shift can give bonuses and gifts to the users.

Community chat to talk to former employees or employer

Designed a chat page for users to contact former workers or managers from nearby businesses

[6] Reflection

What I learned

Shiftly helped me understand that a marketplace platform has to create clarity for both sides at once: students to find the most comfortable shift and restaurants to find trust that the right person will show up to work.

01

Simple flows made the concept buildable

Most students have a hard time to find the right shift whether it's due to schedule, distance or work culture. Designing Shiftly helped to learn a simple flow could solve and understand students' problems.

02

Trust comes from useful detail

Having interface designs of live reviews and strict requirements for employment from each restaurant gave e students and managers enough context to make faster, lower-risk decisions.

DESIGNED + CODED WITH ♡ BY SEUNG MIN LEE