Context
Boston, MA / Remote
February 2025- September 2025
Contribution
Lead UX Designer
Collaborators
Ryo Nambara - Co-founder/ CEO
Sarah Annis - Co-founder/ CFO
Skills
Visual Design
Design System
Prototyping
Overview
B2B Management platform
Shiftly is a B2B shift-management platform designed to help hourly student workers and restaurants schedule, swap, and manage shifts more efficiently. The goal of the project was to reduce scheduling friction and provide an easier way to find part-time job opportunities by creating a clear and intuitive user experience.
+150
Sign-up lists on mailing list
+25
Active Members gained
5
Businesses as clients
[1] Problem
Missed Part-time opportunity
Before defining the product direction, I mapped where managers and hourly teams lost context: schedule changes lived in one place, availability in another, and confirmations were handled manually after the fact.
01
Fragmented scheduling
Managers relied on disconnected tools to build rosters, swap shifts, and track availability.
02
Low team visibility
Workers often discovered late shift postings, which made shift schedyule unclear.
03
Manual follow-up
Every change created another message thread, confirmation loop, or last-minute clarification.
Design opportunity was that solving the core problem of simply creating a better B2B job posting platform— helping managers hire urgent part timers based on the qualifications and suitable timings.
[2] Scope and structure
Low-fidelity frames
We started designing the skeleton of our product with three main changes: Home, Discover, Profile, and Community pages.
[4] High Fidelity Frames
Final Output
Designed discovery page to manually search shifts based on your preference or location
Core Flows
Booking a shift through custom map
Designed discovery page to manually search shifts based on your preference or location
Designed sign up page to manually customize your resume, skills and experiences efficiently
Designed profile page to manually input your experiences and skills for hiring managers to view
Designed a chat page for users to contact former workers or managers from nearby businesses
[5] Design System
Design system developed for Shiftly
Color system for Shfitly
Typography for Shiftly
[6] Reflection
What I learned
Shiftly helped me understand that a marketplace platform has to create clarity for both sides at once: students to find the most comfortable shift and restaurants to find trust that the right person will show up to work.
01
Designing for a two-sided system
The student experience and restaurant experience could not be treated separately. Every profile, schedule, and discovery decision had to reduce uncertainty for both groups.
02
Simple flows made the concept buildable
Mapping the product into Home, Discover, Profile, and Community helped turn an open-ended marketplace idea into a focused MVP that could be tested and explained clearly.
03
Trust comes from useful detail
Profiles, skills, resumes, and community chat were not extra features. They gave students and managers enough context to make faster, lower-risk decisions.